Privacy Policy

1. Introduction

At cobench.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using cobench.io, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Profile information (bio, location, company details)
• Payment information (processed securely through our payment partners)
• 3D models and project files you upload
• Messages and communications with other users
• Reviews and ratings

2.2 Automatically Collected Information

When you use cobench.io, we automatically collect:

• Device information (browser type, operating system, IP address)
• Usage information (pages viewed, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Facilitate communication between Makers and Producers
• Send administrative messages, updates, and security alerts
• Respond to your comments and questions
• Detect and prevent fraud and abuse
• Analyze usage patterns and optimize user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Other Users

When you post a request or send an offer, relevant information (including 3D models) is shared with the other party to facilitate the transaction.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Cloud hosting and storage
• Email services
• Analytics providers

4.3 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If cobench.io is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your account information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your data
• Object to processing of your data

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legal, tax, or regulatory purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws, but we ensure appropriate safeguards are in place.

9. Children's Privacy

cobench.io is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.

10. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes:

• Lawful basis for processing (contract, consent, legitimate interests)
• Right to access, rectification, erasure, and data portability
• Right to object to processing and automated decision-making
• Right to lodge a complaint with supervisory authorities

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending you an email.